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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Sutton

January 26, 2026

5  out of  5
rating by John Sutton
"Camille and staff were great! She talked me through everything, using and explaining layman's terms. It's so nice to call their office and have a live person to talk to! We were with them before, left, and now we're back. Rates are better than Allstate!"
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Iveth Ramirez

December 18, 2025

1  out of  5
rating by Iveth Ramirez
"I'm reading the comments about Jenny's customer service, and I wish I had received the same kindness and assistance as a customer. Her lack of professionalism with my policies caused me to leave the agency I had been with for over 15 years. I hope the misunderstandings she had with me will serve as a learning experience for her, so she knows how to deal with a customer who, like me, expects to be treated with promptness and professionalism, without any arrogance or condescension."
We responded:
"Maria- I am so very sorry about your experince here with us. We try every transaction to make people happy aside from the work end of the call. We want every client to feel as though they are our only client. Jenny has been here for 10 years with us. I know Jenny cares deeply about the work she does and that this has been very hard for Jenny to see because of her honest caring ways. I thank you for your feedback. This is how we get better. I can say, from working side by side with Jenny for all of these years. This is not Jenny's intention in any interaction to have a client feel this way. I think it is best to wish for the best of health to you and everyone in your life Maria. I wish the best for everyone in your life during the holiday season here. I thank you for the time you have been with us. You have been appreciated, and we are grateful for your time here- even if it does not feel that way for you. Stay healthy Maria. Neal Gallo-"
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Emmanuel Ofori-Danso

December 10, 2025

5  out of  5
rating by Emmanuel Ofori-Danso
"Mark Wynn is great to deal with . He has so much knowledge in the industry. Anytime I speak with Mark I get a lot and he compares rates and gives me the tools to select which one best fits my needs . You’re the man for savings"
We responded:
"Emmanuel- Thank you so much for recognizing Mark and his experience and care for clients. Mark is a tremendous asset to our clients. Knowledge and experience with true caring of people is what makes the difference in the lives of our clients. Our entire team is filled with these qualities and more. We all love we what all do with and for our clients. This is a true partnership with our clients in their financial lives. We take what we do extremely seriously as we understand the impact we can make in our clients lives. Thank you so much for being a partner with us Emmanuel. We wish you and everyone in your life all the best of health going forward. Thank you so much. Neal Gallo-"
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Dennis Sherman

December 8, 2025

5  out of  5
rating by Dennis Sherman
"Very friendly and helpful insurance agency! I get terrific service every time I call."
We responded:
"Dennis- Thank you so much for your kind words and taking the time to write a 5-star review! It is so appreciated. We all wish you and everyone in your life the best of health. We are grateful to have the opportunity to be a partner in your insurance and financial life. All the best to you and thank you so much Dennis. Neal Gallo & Team. "
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George W

November 26, 2025

5  out of  5
rating by George W
"Thank you Deanna and Neal for your prompt attention to my needs- again!! You are superstars!"
We responded:
"Thank you for trusting us George! We appreciate you :) George- it is always our pleasure. The relationships that we have with you and your family is the joy of the work we do. We love our partnership with every client. It is a special way to do business in our agency, and we truly appreciate you and all the years we have been working together. "
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Johan Rangel

November 10, 2025

5  out of  5
rating by Johan Rangel
"Have a great and professional relationship with agent. Jenny is an amazing person who really cares for you and will always work with you. Always address my issues or problems in a timely manner. They always return my call if I can’t reach them the first time. 100% Hundred percent would recommend to anyone who still likes to interact with people and not machines."
We responded:
"Johan- Thank you SO MUCH. The word Cares is what makes my day. it is what separates a real partnership from just business transactions. We strive every day and every transaction to bring value, care and an impact to our clients lives that is positive. Thank you so much for all the years you have been with us. We look forward to working with and for you for a long time to come Johan. We wish that you and everyone in your life is and stays healthy. Thank you so much- Neal Gallo. "
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Sagona Perryman

November 10, 2025

5  out of  5
rating by Sagona Perryman
"Jenny, Jenny, Jenny…thank you, thank you, thank you! I can’t say this enough! I’ve been with Neal Gallo for well over 20 years and having Jenny as their representative makes me HAPPY! She is my superhero! My vehicle was labeled as a total loss, the reps in Atlanta left me in limbo, no one was communicating with me. Then I called Neal Gallo’s office and it was Jenny to the rescue! After explaining why I was confused and concerned, Jenny worked her magic and called me back, as promised, with details about what was happening with my claim and next steps. Jenny follows through and keeps promises. I offered to send her flowers and asked if she liked chocolate covered strawberries because I’m so grateful for her service. She declined. So, this Google Review will serve as a testimony to how truly appreciative I am to have Jenny, at the Neal Gallo agency, as my State Farm representative!"
We responded:
"Sagona- I cannot thank you enough for your recognizing the care that Jenny puts into our clients every day. This is the #1 attribute we look for in teammates here- CARE. without it- how are we to have a real partnership with our clients. Thank you so much. This will make Jenny's Day! We wish all the health to you and everyone in your life Sagona. Thank YOU! Neal Gallo- "
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Pam Mazur

October 10, 2025

5  out of  5
rating by Pam Mazur
"Wonderful people at this State Farm Facility! Ive been with them for 50 years!"
We responded:
"Pam, Thank you so much for the five-star review. I hope you and everyone in your life is healthy and that work is good for everyone. It is my and my team's pleasure to be your partner in your insurance life. Thank you so much for the opportunity to serve you and for all the years together. Stay healthy and thank you so much Pam. Neal Gallo- "
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Ellen S

September 9, 2025

5  out of  5
rating by Ellen S
"Camille Annello my office manager at Neal Gallo State Farm office is always friendly and eager to help. Every time I call the office to pay a bill or ask a question she is always there to help. I have been going to Neal Gallo State Farm for years and I always felt cared for. Neal and his staff was and is always there for me."
We responded:
"Ellen- I cannot thank you enough for your review. The comment that you feel cared for is what struck me. This is who we are and who works here. Every team member we have truly cares for people. That is why each of them are selected and remain here. It is wonderful to work with a team of knowledgeable , hard working people who CARE about people. You have to in this buisness. It is so wonderful to see that you feel this. This is something I talk about in almost every team meeting. We have a team that truly , honestly cares about people. We wish that you and eveyrone in your life is healhty Ellen. Thank you so much for taking the time. Neal Gallo-"
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Melissa Smoler

May 23, 2025

5  out of  5
rating by Melissa Smoler
"I've been with this agency for years and everyone who works there are true professionals. Big shout out to Camille who is outstanding at her job and cares so much about her customers. She has been more than helpful!"
We responded:
"Melissa- Thank you for your time in making this note about everyone at the agency. My mission when I started this business was to make a living by being a positive influence in people's lives. The only way that can happen is if you truly care about people and assemble a team of deeply, nice, smart and above all Caring people. We have a team of 11 people that exemplify that. It truly is our pleasure to be your partner in your insurance life, which protects all of your financial life. Yes, you are completely correct about Camille as well. Camille cares deeply about people and is outstanding Thank you so much for taking the time, Melissa. We hope that you and everyone in your life is healthy. Have a wonderful weekend. Neal Gallo-"
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lynda gunther

May 23, 2025

5  out of  5
rating by lynda gunther
"Great customer service! Quick response time, very knowledgeable. They are the best!!!"
We responded:
"Lynda- Thank you so much for taking the time to give us a 5 Star Rating. We value you as a long time client and we all wish you and everyone in your life to be healthy and well going forward. Thank you so much for all of the years with us. It's a pleasure to work with and for you Lynda."
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Mark Rieger

May 22, 2025

5  out of  5
rating by Mark Rieger
"Today was just another example of the best care one could ask for when you surely need it; State Farm comes through once again! Today I was at the DMV and needed proof of insurance, since it wasn’t in the car or on my person. How fortunate I am to know that State Farm immediately answers my call and immediately sends me a copy of my policy/card in literally 2-3 minutes. Thank you Neal Gallo for having a 5 star business. This is another example of why we have been lifelong policy holders at State Farm. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Mark- I cannot thank you enough for your words here today. Wow, what a wonderful way to start the day. It is my pleasure and the team that works with you here as you are always and forever a joy to work with and work FOR! Having a partnership with our clients is how we view our role in your life. I hope you and everyone in your life is healthy Mark. That work is good for you. That you are happy and on your way to a healthy retirement at some point. Thank you, Thank you Mark! Neal Gallo-"
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Kim Sibley

May 21, 2025

5  out of  5
rating by Kim Sibley
"Neal and Camilla are so knowledgeable and easy to work with. The are professionals who aim to meet/exceed your needs!"
We responded:
"Kim- It is our pleasure to serve you and help you through all of the complexities of insurance. We love what we do, and I hope that shows through in every transaction with our team. It is so wonderful to have you as a new client, (although it feels as though we have been working together for a long time already) and we look forward to building our partnership with you and your family for many years to come. Thank you so much Kim! Neal Gallo-"
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Allen Buchta

May 21, 2025

5  out of  5
rating by Allen Buchta
"Excellent service and Jenny was great helping with all questions. Highly recommended!"
We responded:
"Thank you, Allen, for taking the time to recognize Jenny. Jenny works hard all day to help clients align their coverages to protect their assets properly with efficiency. The level of experience and knowledge that Jenny possesses is a great asset to our clients. Our entire team is the same way. It is an absolute pleasure to work with and FOR you Allen. To be a partner in your insurance life and be the ones responsible to protecting all that you are working for to build. Thank you so much for all of the years with us. We look forward to many more years to come. Stay healthy Allen. Neal Gallo-"
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Molly Veit

May 20, 2025

5  out of  5
rating by Molly Veit
"Camille went above and beyond to resolve an issue I've had with my lienholder and after months of back and forth it has finally been handled. I cannot thank her enough. This office has always been easy to contact and is quick to respond. Thank you!"
We responded:
"Thank you so much Molly! Thank you for taking the time to write this for Camille. We have the wonderful opportunity to serve clients as partners in their financial life. To make a positive impact in our client's lives. We can only do that with a team of truly caring people. That is the only way that things get done above expectations. Thank you so much for recognizing Camille. Camille is fantastic and we are so happy to have Camille, and the rest of the team assembled to partner up with all of our clients to get things done right, efficiently and with a pleasant demeanor. One of the goals we have is to put a smile on everyone's face each day. We are glad you feel this, and we look forward to working with and FOR you for a long time to come. We wish you, Molly, and everyone in your life is healthy and doing well. Neal Gallo-"
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Gill G

May 19, 2025

5  out of  5
rating by Gill G
"Kim is Very helpful and efficient!"
We responded:
"Gill- Thank you so much for the time you took to recognize Kim. Yes, Kim is wonderful. Extremely caring, pleasant and efficient. You are correct! We are glad to have Kim and the full team we have here. It is an absolute pleasure to work with 11 other teammates that care about clients to the level that everyone does. It is a true pleasure to have a partnership with so many clients, over 7,000 now, for all of these years. We feel and treat this as a real partnership with you. We are so happy to work with and FOR you all these years Gill. Thank you again. We wish that you and everyone in your life is and stays healthy and that work is good for you. Thank you, Neal Gallo-"
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Michael Brody

May 13, 2025

5  out of  5
rating by Michael Brody
"I’ve been with Neil Gallo’s State Farm office for over 20 years, and I can honestly say they keeps exceeding my expectations year after year. I have all my policies with them (home, auto, and business), and I have always felt that Neil and his team genuinely care about their clients best interests. Recently, after a few friends heard that I was with State Farm for such a long time, they encouraged me to check out other companys, just to make sure I wasn’t missing out on better rates or service. I took their advice seriously and did a thorough comparison of several other insurance providers for all my policys. No one could beat the pricing or the level of service I get from Neil Gallo’s agency. It was reassuring to see that I’m truely getting the best value and honest guidance from this team. Neil is an authentic, trustworthy professional who always looks out for his clients. I’ve also had the pleasure of working with Jenny, who recently went above and beyond to help me save over $1,300 annually on a new auto policy after we bought a used car. She caught something the automated system missed and made sure we got the best possible deal. That kind of personal attention is pretty rare and so appreciated. Because of my positive experiences over the years, I’ve reccommended Neil Gallo to many freinds and family members, including my parents, sister, and several friends who have all been equally satisfied with the agency’s service and committment. It’s clear that Neil and his team treat every client like family, and you can really tell how dedicated they are every time you talk to them. If your looking for an insurance agency that’s honest, responsive, and truely has your best interests at heart, I couldn’t recomend Neil Gallo’s agency more highly. Thanks Neil, Jenny, and the whole team for decades of outstanding service to me and my loved ones!"
We responded:
"Michael- I cannot thank you enough for what you have said and taken the time to say. It is truly our pleasure. We love what we do because we know we can have a positive impact in our clients lives by doing what we do. We educate ourselves and strive to be better every day to be the best resource for our clients, in order to make a positive impact. We also understand we can make an impact by making clients feel good about their transaction. Put a smile on their face, thank them for being a partner with us, talk to them and have a warm, comfortable, human interaction that leaves them with a positive vibe for the day. It is important for us to make this impact. We take it seriously and love being partners with our clients for over 30 years. The entire team that is here deeply cares about the financial well-being of our clients. We only have people here who truly care. I am so glad this is shining through to you Michael. I cannot thank you enough, again for taking the time to write this Michael. We could not do what we do without our clients. We wish you and everyone in your life great health. Thank you. Neal Gallo-"
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Teresa Brown

May 13, 2025

5  out of  5
rating by Teresa Brown
"Jenny Morgan was wonderful to work with. She provided me with quotes & information in order for me to move two policies to State Farm. Great customer service. My family has been using Neal Gallo's office for years. Very pleased with their help and service!"
We responded:
"Teresa- Thank you SO MUCH for taking the time to recognize Jenny's efforts and more importantly Jenny's care for our clients. As the owner of the agency - having 11 people that are on our team that all care very much. It is comforting to know that all of our clients be treated with that level of care. It is a requisite to be here. We view this relationship as a real, true partnership due to the immense obligation we have for our clients on such important issues that impacts our clients' financial lives. Thank you so much Terese. It is our pleasure to work with and FOR you. Neal Gallo-"
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David Daitchman

May 6, 2025

5  out of  5
rating by David Daitchman
"1.A. I am seriously disappointed. A staff person at State Farm of Chicago mis-stated facts and recorded my children as primary beneficiaries on a life insurance policy,ahead of me, while listing me as a secondary beneficiary - following my 4 children. unless all my children die before me, I get nothing. policy is for $500,000. State Farm and Neil Gallo won't acknowledge the error& can't admit it. they act sympathetic, but no solution, and no effort to ML State Farm, and in particular the agency owner, Neal Gallo, would not a a similar error occurred in regards to a personal items policy. in a second case, I added on personal items to my wife's wedding ring policy( Staff said the only way I could add on personal artistic items was under the same policy as my wife's wedding ring... which has an Inflation clause to increase insurance coverage each year."
We responded:
"David- I see you resent your concerns. I know that we have discussed this several times and I reached out as far up and as many times with all of the information we discussed. Along with your concerns and any potential issues at any time over the years. The eventual call did not rest with me or my office. We always do all that we can do. If there is a mistake we own up to it and fix it. We applied all of the information available to help. We have always responded to this issue quickly and with advocacy for you. Please call me at the office. It is never a situation where we don't do all we can to help. Thank you so much David! Above all I wish for you and everyone in your life great health. You are an exceptional person, and I hope everyone appreciates you. "
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Nico H

May 2, 2025

5  out of  5
rating by Nico H
"I have worked with Neal's office for many years regarding both home and auto insurance policies. Everyone I have had the pleasure of speaking with is professional, courteous, and knowledgeable. Their responses are always quick and helpful. It gives me peace of mind to know that Neal's office is handling my claims and any unexpected expenses. I love working with them and recommend their services."
We responded:
"Thank you for your kind words and high recommendation, Nico! We take pride in serving our customers with courtesy and knowledge. It's a pleasure to hear from satisfied customers like you. We're here to assist you with your home and auto insurance needs and to make the process of managing unexpected expenses as smooth as possible. We look forward to continuing to serve you in the future. Thank you for choosing us as your State Farm office! - Neal "
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Jeanie Leggett

April 30, 2025

5  out of  5
rating by Jeanie Leggett
"Camille was extremely helpful in reviewing all of our policies and ensuring we had the proper coverages for our home, autos, and personal articles. Additionally, working with Neil, she was able to optimize our policies to make sure we were not overlooking important factors. Camille was timely, efficient, and a real pleasure to work with. Thank you!"
We responded:
"Jeanie- Thank you so much for this review and taking the time. Camille is excellent, I agree. Extremely caring and takes a personal responsibility to educate all clients on their gaps in coverage that can really cause a financial hit on a claim. Also, making sure that the policies are aligned as efficiently as possible so that your premium dollars are going to work as best, they can for you - what we can find to get back to you we do. It is our true pleasure to be a partner with you in this very important and large part of your financial plan. We look forward to working with and for you for a very long time. We wish all the health in the world to you and everyone in your life Jeanie. "
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Luis Hohl

April 24, 2025

5  out of  5
rating by Luis Hohl
"It’s been the greatest experience being assisted by Neal Gallo’s State Farm team thru my claim process. Deanna’s assistance thru the whole claim process and beyond was outstanding! Kind, patient and very professional. Thank you all."
We responded:
"Luis- Thank you so much for taking the time to recognize Deanna. We are here to live to our promise of being your guide and advocate when the time comes. The time comes at some point for every client, and we are there and take pride in being there. Thank you for being a wonderful partner with us in your insurance planning and throughout the claim process. it is our pleasure to work with and for you all these years. We hope you and everyone in your life is and stays healthy Luis. Neal Gallo-"
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Peter Vodovoz

April 23, 2025

5  out of  5
rating by Peter Vodovoz
"Great customer service!! Thank you, Camille Anello and Neal Gallo for your service!!!!"
We responded:
"Peter- You are the best! Thank you so much for this! But, it is our pleasure to work with AND for you Peter. We are beyond grateful for the opportunity to be your partner in your insurance life. We take this very seriously and we have your back. We look forward to so many more years together. Thank you so much for being our client and being on our team Peter. Camille is a wonderful, caring person with the experience and knowledge to be an impact player for you and your family. Thank you, Thank you! Neal Gallo- "
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Peter Leggett

April 21, 2025

5  out of  5
rating by Peter Leggett
"Camille was super helpful!! She took time and listened to my questions and truly cared."
We responded:
"Peter- Thank you so much for your kind words about Camille. Camille is such a wonderful person and asset to her clients. To have someone in a position of your insurance, which has such an impact on your financial life, that cares so much about you- is exactly the place you want to be. The partnership we have with you is cherished and our obligation to working with and for you to make sure you are taken care of is our guiding principle. This truly is a partnership, and we thank you for allowing us to work through this with you. Peter- we hope you and everyone in your life is healthy and that work is good for you. "
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Michael Slager

April 19, 2025

5  out of  5
rating by Michael Slager
"The service is great. They return phone calls quickly and are highly knowledgeable."
We responded:
"Michael- Thank you so much for the 5-star review. Thank you for taking to the time to do this. It is my pleasure and the pleasure of the entire team to be your partner in your insurance life. We understand the role we play and how significant it is to have accurate, knowledgeable information at your fingertips. There are so many variables to insurance, although it may seem basic, that can make an enormous impact in your financial life. This is why we take what we do so seriously. Thank you for all the years you are with us. We look forward to a long partnership ahead. We wish that you and everyone in your life is healthy and that work is good for you Michael. Thank you again- Neal Gallo. "